Refund & Return Policy
At Kit Haus, your satisfaction is our priority. We want every customer to feel confident shopping with us, which is why we offer a simple and transparent returns process.
30-Day Returns
We offer a 30-day return window from the date of purchase. If you’re not completely satisfied with your order, you can return it for a refund or exchange. No questions asked!
To be eligible, items must be in their original condition, unworn, and include all original packaging and tags.
Please keep your order number or receipt handy to help us process your return quickly.
Refunds
Once we receive your return, our team will inspect the item to confirm it’s in its original condition.
Approved refunds are issued back to your original payment method within 3–5 business days.
We’ll notify you via email once your refund has been processed.
Exchanges
Need a different size or prefer another style? We’re happy to help.
As soon as we receive your returned item, we’ll process the exchange right away.
If there’s a difference in price between the items, we’ll either refund the difference or send you a payment link for the balance.
Our goal is to make sure you end up with the kit that fits you best.
Return Shipping
Please note that return shipping costs are the responsibility of the buyer, and the original shipping fee is non-refundable.
We encourage you to contact us before placing your order if you have any questions about sizing, fit, or availability - we’re always happy to assist and help avoid unnecessary return costs.
